REMOTE CONTROL AND TECHNICAL SUPPORT SYSTEM FOR ORGANIZATION
SKU0036
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DESCRIPTION
The InBetween software suite integrates the functions of a monitoring system and technical support program. The remote control and technical support system allows for real-time monitoring of the organization's infocommunication infrastructure and provides remote technical support, ensuring quick detection and resolution of issues. The system consists of four components:
Server side: Collects and stores data from client machines, transmitting it to operators.
User client side: Gathers data from computers and serves as the channel for technical support.
Operator client side: Allows the operator to provide remote technical support.
Mobile application: Enables remote monitoring of computer status even when outside the organization.